Joker88 takes its responsibility to protect every member's personal data seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your information in accordance with Malaysian law.
Six core principles that form the foundation of personal data protection on the joker88 platform
All data transmitted between your browser and joker88 servers is protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions.
Joker88 has never sold, rented, or traded your personal data to any third party for marketing purposes, and never will without your explicit consent.
You have the right to access, correct, and request the deletion of your personal data at any time. Contact the joker88 support team to exercise these rights.
Joker88's Privacy Policy is designed and periodically updated to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) — the country's governing data protection legislation.
Your personal data is stored on servers protected by strict access controls. Only authorised joker88 personnel may access member data, and solely for legitimate operational purposes.
You may opt out of marketing communications from joker88 at any time by updating your communication preferences in your account settings or by contacting our team.
Joker88 (joker88.wine) respects the privacy rights of every individual who uses our platform. This Privacy Policy ("Policy") clearly describes how joker88 collect, process, store, and protect your personal data when you use the joker88 website, services, or any products offered by joker88.
This Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and related legislation in force in Malaysia. By registering for or using the joker88 platform, you confirm that you have read, understood, and agreed to how joker88 handles your personal data as set out in this Policy.
The term "personal data" in this Policy refers to any information that can directly or indirectly identify you as an individual — including your name, phone number, email address, financial details, and joker88 platform usage data.
Joker88 collects only the data necessary to provide a secure, fair, and quality service to our members. The following are the categories of data we collect:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad / passport number | Mandatory |
| Contact Data | Mobile number, email address | Mandatory |
| Financial Data | Bank account numbers, e-wallet numbers (TnG, GrabPay, DuitNow, Boost, ShopeePay, FPX) | Required for transactions |
| Technical Data | IP address, browser type, operating system, device used | Automatic |
| Usage Data | Game history, deposit/withdrawal records, bonuses redeemed | Automatic |
| Communication Data | Live Chat conversation records, emails to joker88 support | Where applicable |
Joker88 does not collect sensitive personal data such as health information, religious beliefs, or political views unless required by Malaysian law or with your explicit consent.
Joker88 collects your personal data through the following channels:
Joker88 uses your personal data solely for lawful and legitimate purposes related to the provision of our platform services. The primary purposes are as follows:
Joker88 takes seriously the trust you place in us. Your personal data will never be sold, rented, or shared with third parties for commercial purposes. However, there are limited circumstances where joker88 may need to share your data with specific parties:
All third parties with whom data is shared are required to comply with data protection standards equivalent to or stricter than those set out in this Privacy Policy.
Joker88 employs a range of robust technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse:
Your personal data is retained by joker88 for as long as your account remains active, and for any additional period required by Malaysian law or legitimate business purposes. Financial records are typically kept for seven (7) years in accordance with Malaysian accounting legislation.
Under Malaysia's PDPA 2010 and joker88's commitment to privacy, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data joker88 holds about you. We will process such requests within 21 calendar days.
If the personal data stored with joker88 is inaccurate or outdated, you have the right to request its correction promptly.
Under certain circumstances, you may request that joker88 delete your personal data. Please note that some data may need to be retained for legal compliance purposes.
You have the right to object to the processing of your personal data for marketing purposes at any time, without providing any reason.
You have the right to request that joker88 transfer your personal data in a machine-readable format to another service provider of your choice.
To exercise any of the rights above, please contact the joker88 team by email at support@joker88.wine including your account details and the nature of your request. We are committed to responding to all data rights requests within 21 days of receipt.
Joker88 uses cookies and similar tracking technologies to enhance the user experience, maintain account security, and analyse platform usage patterns. Cookies are small data files stored on your device when you visit joker88.
You can manage your cookie settings through your browser at any time. However, disabling mandatory cookies may affect the functionality of the joker88 platform.
The joker88 platform is strictly for individuals aged 18 and above. Joker88 does not target children or underage minors, and we do not knowingly collect personal data from individuals under the age of 18.
If joker88 discovers that personal data of a child has been collected without our knowledge, we will take immediate action to delete that data and suspend the account in question. If you become aware that a minor has registered an account on joker88, please notify us immediately at support@joker88.wine.
The joker88 platform may from time to time contain links to third-party websites or services — such as game provider sites or payment service partners. The joker88 Privacy Policy applies solely to the joker88 platform.
Joker88 is not responsible for the privacy practices or content of any third-party websites accessed through links on our platform. We encourage you to read the privacy policy of each website you visit separately to understand how they handle your personal data.
Joker88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new Malaysian legal requirements, or changes to the services we offer.
When material changes are made to this Policy, joker88 will notify members via:
Your continued use of the joker88 platform after a revised Privacy Policy takes effect will be considered your acceptance of the updated version. We encourage you to review joker88's Privacy Policy periodically.
If you have any questions, concerns, or complaints regarding joker88's Privacy Policy or how we handle your personal data, please contact our Data Protection Officer:
For more information about your rights under Malaysia's PDPA 2010, or to file a formal complaint regarding data protection, you may also contact the Department of Personal Data Protection (JPDP) Malaysia, the authority responsible for regulating the PDPA in this country.
Create your joker88 account with complete confidence — the privacy and security of your personal data is our number one priority. Start playing today with the best protection in place.